Privacy Policy

Your Privacy Matters to Us

At Möwe, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Personal Data Protection Act (PDPA) in Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services and providing your information, you agree to the terms of this policy.

Collection of Personal Information

We collect personal information that you provide to us when you fill out forms, communicate with us, or use our services. This may include your name, email address, phone number, address, and other relevant details.

Use of Personal Information

We use the information we collect to:

  • Provide and improve our products and services
  • Communicate with you regarding your inquiries and requests
  • Personalize your experience with our offerings
  • Send you updates about our products, services, and promotions (if you have consented to receive such communications)

Disclosure of Personal Information

We will not disclose your personal information to third parties without your consent, except where required or permitted by law.

Marketing and Promotions

With your consent, Möwe may use your personal information to contact you via the methods you have provided (email, phone, SMS, whatsapp, telegram, etc) to provide information about our products, services, special offers, and promotions. You can choose to receive these communications by opting in when you provide your personal information.

Opting Out

You have the right to opt out of receiving marketing and promotional communications from us at any time. If you no longer wish to receive these communications, you can:

  • Click the “unsubscribe” link in any marketing email you receive
  • Reply “STOP” to any marketing SMS you receive
  • Contact us directly at support@mowesmarthome.com

Once you opt out, we will no longer use your personal information for marketing and promotional purposes. Please note that even if you opt out of marketing communications, we may still need to contact you for administrative or operational reasons related to your account or our services.

Access to and Correction of Personal Information

You have the right to request access to your personal information and to request corrections of any inaccuracies. To do so, please contact us at support@mowesmarthome.com

Protection of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures to safeguard the data we collect.

Retention of Personal Information

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@mowesmarthome.com

Thank you for trusting Möwe Smart Home with your personal information. Your privacy is important to us, and we are committed to ensuring that your data is handled responsibly in compliance with PDPA regulations.